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Event + Box Office Manager (Seasonal)

2022

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Marriott - Gaylord Palms

Event + Box Office Manager (Seasonal)
Event + Box Office Manager (Seasonal)

Time & Location

2022

Marriott - Gaylord Palms

About the event

  • Provided exceptional customer care both in person and over the phone, ensuring guests had a positive experience.
  • Co-managed a team of 40 seasonal workers, overseeing day-to-day operations and ensuring smooth event execution.
  • Developed and coordinated staff schedules, optimizing team efficiency and event coverage.
  • Handled escalated ticketing sales calls, resolving complex issues and ensuring customer satisfaction.
  • Resolved in-person customer service issues quickly and effectively, turning negative experiences into positive outcomes.

Tickets

  • General admission

    $20.00
    +$0.50 service fee

Total

$0.00

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